Local Computer Repair & Support

We fix it, for less.

Based out of Norwich, NY.
Serving the southern tier.

Give us a call at 607-288-3444 or continue on for more details about our services.

CLICK HERE AFTER CALLING FOR REMOTE SUPPORT

WHY US?

We proudly offer a wide variety of services at a low rate. Lower then anyone else in the area. Which we do by keeping a low overhead. If what you’re looking for isn’t listed just give us a call, and we’ll do what we can to point point you in the right direct. Even if it’s not with us!

Services Provided

  • Remote Support
  • Virus/Spyware/Malware Removal
  • Desktop and Laptop Repair
  • Data Recovery
  • Custom Built Desktops
  • Computer Upgrades (RAM, CPU, etc.)
  • Software Installation
  • Router / Printer Installation
  • Home Network Setup
  • Operating System Downgrade / Upgrade
  • Windows Password Recovery

We also provide pickup and delivery at no extra cost.

Again, if what you’re looking for isn’t listed, feel free to ask us anyway!

Remote

Wherever you are,

we’re there for you!

Remote Support is now available and here for you.
Just follow our service tech’s instructions to download and run our remote app.

If you can get to our website, there’s a good chance we can save you time and fix your problem now!

Rates

Service Rates

We’ve remained honest and flexible in our pricing thus far, and will continue to do so through 2015. We avoid charging by the hour, but the rates are available. You shouldn’t have to pay extra for something you have little control over.

In Person Support
(Free home pickup / delivery)
Free - Diagnosis
$40 - Virus Removal
$99 - New PC setup
$30 - Windows Login Password Reset / Recovery
$40 - Repair Boot Issues
$30 - System Optimization
$80 - Emergency Support Call
$20 - Per Software / Hardware Install

$40 - Multi-purpose support for first hour**
$20 - Multi-purpose support every hour after**

Remote Support
Free - Diagnosis
$20 - Quick Fix (Any session shorter then 10 minutes)
$30 - Regular Fix (Between 10 minutes and 1 hour)
$50 - Multiple Fixes (Any session lasting longer then 1 hour)
$40 - Remote Virus Removal
$60 - Emergency Support Call

Note: Diagnosis is free, but travel fees may apply.


There is an additional travel charge for locations outside the norwich area. Usually $2 per mile.

You will be given a quote based on the information you can provide us. If you require any replacements parts, we will require confirmation before they can be ordered or installed.

We currently accept credit cards, paypal, google wallet, bitcoin, and good ol’ cash!

Hours

Timing is everything

This is a side business for us, and we know you probably work too.
We do our best to work with our customers to schedule a time that will work for everyone.

Emergency Calls will have an extra fee. You will be made aware of this fee if it pertains to you.
We recommend calling ahead of time to schedule an appointment when possible.

Our primary operating hours are between 5pm-9pm weekdays,
and 10am-9pm on the weekends by appointment.

Emergency correspondence is available outside of those hours.

Contact

If you have any questions feel free to email us at support@norwichgeeks.com

You should recieve a response within 24 hours.

Otherwise you can call us at 607-288-3444 or facebook us anytime!